Saturday, September 27, 2014
Voice Over Internet Protocol
Voice over IP (VoIP) is a business phone system that resides in the cloud. If your company is using Hosted VoIP, the phone set on your desk utilizes the internet to connect to your provider’s phone system. This service reduces the amount of equipment a business needs to own and maintain. Hosted VoIP providers maintain multiple systems and provide automatic failover should one become inoperable. One of the things that you will need is cabling and it might be better to call a third party cabling company which will give you an estimate ahead of time. You also need cable internet otherwise VoIP might not be worth it. How many phone sets do you need and how many phone lines or call paths do you require? What percentage of your employees will be on the phone at the same time? Human nature is to order more lines than you actually need. Most businesses can get away with 40 percent less phone lines than phone sets. If you’re considering Hosted VoIP, start keeping track of the percentage of your employees that are using the phone at the same time.
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When you are looking for internet phone services, you need to find one that fits your business. You might need cloud services as well.
ReplyDeleteThe disadvantage of cloud services and internet phones is that you need a great internet connection. That might be hard to find in some areas.
ReplyDeleteI have found that with internet phone services, I never miss any calls. It have also saved me a lot of money on long distance calling.
ReplyDeleteIf you are think about internet phones, you should also consider upgrading your anti-virus programs. Having VoIP systems increases your vulnerability.
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